Privacy Policy

1. Introduction

Elite Property Management San Diego ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Property information and rental history
• Financial information (for rent payments and security deposits)
• Government-issued identification (for tenant screening)
• Social Security Number or Tax ID (for credit checks and reporting)
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing property management services to property owners and tenants
• Processing rental applications and conducting background checks
• Collecting rent payments and managing financial transactions
• Maintaining and improving our properties
• Communicating with you about services, maintenance, and updates
• Responding to inquiries and providing customer support
• Complying with legal obligations and enforcing our agreements
• Analyzing website usage to improve user experience
• Marketing our services (with your consent where required)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Background check and tenant screening companies
• Payment processors and financial institutions
• Maintenance and repair contractors
• Legal and accounting professionals
• Software and technology service providers

4.2 Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or government request, or to protect our rights and property.

4.3 Property Owners

If you are a tenant, we share relevant information with property owners as part of our property management services, including rental payment history and maintenance requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal obligations
• Opt-Out: You may opt out of marketing communications at any time
• Cookies: You may disable cookies through your browser settings

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell your personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: